Do not make the problem worse
When a tenant refuses to vacate, the instinct may be to change locks, remove doors, disconnect services, or move belongings. Those steps can create legal and reputational risk. Start with the lease, payment record, written notices, and professional advice.
Practical steps
- Review the lease, expiry date, notice terms, arrears, and breach clauses.
- Put all communication in writing and keep delivery proof.
- Offer a realistic payment plan or exit date only if it protects your position.
- Document property condition, unpaid rent, utility balances, and failed promises.
- Use a qualified legal practitioner or relevant process before attempting eviction.
- Avoid threats, public shaming, unlawful lockouts, or service disconnections.
| Record | Why it matters |
|---|---|
| Lease | Shows agreed terms and notice rules. |
| Payment ledger | Shows arrears or compliance. |
| Messages and letters | Shows attempts to resolve the matter. |
| Inspection photos | Helps with damage or deposit disputes. |
Eviction is a legal process
This article is general information. Get proper legal advice before taking steps that affect someone's occupation of a home.
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HouseLink Editorial Team
Property resources team
Practical property guidance from the HouseLink Zimbabwe team.
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