Identity checked
Landlords, agents, and operators are checked against account, phone, email, and profile signals before trust badges are shown.
Verification
How HouseLink verifies people, listings, and tenancies.
Verification is not a badge for decoration — it is how we reduce fake listings, protect seekers, and give serious owners a trusted marketplace.
92%
verified contacts
24h
freshness reviews
100%
reportable listings
Property checked
HouseLink reviews listing details, photos, duplicate signals, suburb consistency, and suspicious pricing before promoting a listing as verified.
Availability checked
Availability status is reviewed through owner updates, user reports, and expiry checks so stale listings can be paused or marked off market.
Owner agreement signed
Where HouseLink manages a property or lead, the owner or authorised agent must agree to listing, contact, and viewing terms.
Payment safety
Payment states stay explicit: pending proof, verified, rejected, refunded, failed webhook, or manual transfer pending.
Report process
Every listing can be reported. Trust and safety reviews stale, fake, duplicate, scam, and unavailable reports before action is taken.
What to look for as a seeker
- 1Browse listings with the verified filter enabled.
- 2Check the landlord or agent profile and contact details.
- 3Confirm availability, suburb, and viewing arrangements before paying.
- 4Use in-app messaging and report tools if something looks wrong.
What the badge means
Verified is not a guarantee
It means HouseLink has checked the available signals and will keep the record accountable. Seekers should still confirm viewing details and never pay outside the agreed process.
Verified can be removed
Bad reports, stale availability, rejected documents, or owner disputes can remove a badge and trigger admin review.
Verification leaves an audit trail
Admin actions, reports, payment proof, and listing updates are logged so HouseLink can investigate disputes.