Safety centre

Move with confidence, not pressure.

HouseLink helps seekers and owners use clearer listings, safer contact, reports, and practical checks before money or documents change hands.

Verify

identity and property

Report

fake or stale listings

Protect

money and documents

Verify before paying

Confirm the listing, contact details, viewing arrangement, and identity before sending money.

Watch for pressure

Be careful with rushed deposits, vague addresses, copied photos, and refusal to share proof.

Use trusted channels

Keep enquiries, messages, and property-management requests on HouseLink where they can be reviewed if needed.

Report suspicious listings

Duplicate, stale, fake, or abusive listings should be reported so the marketplace can respond.

Safety checklist before you commit.

The best property decision has three things: a real place, a verified person, and a clear paper trail.

View the property or use a trusted representative.

Confirm the landlord, agent, or consultant identity.

Check listing freshness, photos, price, suburb, and availability.

Avoid cash transfers without a clear written agreement.

Save messages and receipts for reference.

Use HouseLink support for suspicious or unsafe interactions.